Case Study

Management Training for Al-Shirqat District (Salah Al-Din Governorate) Project

Narrative Description
of Project

UNDP in partnership with the Government of Iraq and the Funding Facility for Immediate Stabilization (FFIS), has engaged TEAM International as an experienced capacity building service provider to conduct training courses to improve the capacity of government personnel in various directorates of Al-Shirqat District. The key target groups are official governmental employees who work in different directorates in Al-Shirqat District (Salah Al-Din Governorate).

Description of Actual Services Provided

This project provides 134 public employees from 13 public directorates in Kirkuk, Sahl Al-Akhzer, Tal Al-Baj and Ashor with the skills and knowledge in Management.

The courses addressed are:

  1. Management Skills for Engineers and Technicians.
  2. Information Systems in the Service of Management.
  3. Skills of Preparing & Writing Administrative Correspondence and Reports.

All courses are for a duration of one week, and implemented several times, using a framework methodology based on the following technical steps:

  • Project policy directives and Training Needs Assessment (TNA).
  • Setting training objectives.
  • Designing training contents and material.
  • Selecting training approach.
  • Delivering of training courses.
  • Program Evaluation (pre and post assessment, by participants, by trainers).
  • Interim, weekly and final reporting.

A specific IT System application is used by the trainers and participants to expose them to the computerized applications presented, and the use of PC’s, among others: Veronisoft IP Network, Camtasia Explorer, MS Access, MS Office,…